OCL Kingswinford respects the privacy of our partners and customers.

OCL Kingswinford are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more detail about our privacy policy.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfil your orders and to notify you of your order status. We may also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. For some deliveries, this number may be given to our couriers. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We do not use cookies on our website. We may also use the information we collect to occasionally notify you about important functionality changes to the website, new OCL Kingswinford services and special offers we think you’ll find valuable. If you would rather not receive this information, please send us an e-mail. Make sure to change your preferences for each account or e-mail address you have left with us.

How does OCL Kingswinford protect customer information?

When you place orders, or access your account information, we make use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, to ensure compliance with the UK Data Protection Acts of 1984 and 1998 and the relevant Irish legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Do OCL Kingswinford disclose the information it collects to outside parties?

OCL Kingswinford does not sell, trade or rent your personal information to others. We will however release personally identifiable information to third parties and organisations when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud.

External Links

This site may contain links to other sites. OCL Kingswinford is not responsible for the privacy practices or the content of other Web sites.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

What are Cookies?

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive when you visit certain web pages. www.ocl-kingswinford.co.uk uses cookies to monitor what products you have selected to be placed in your shopping basket and logs your shopping history with us.  In order to purchase from www.ocl-kingswinford.co.uk all cookies on your computer must be enabled.  Please accept our assurance that cookies do not contain any personal or private details, are free from viruses and cannot harm your computer.